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Shipping, Returns, & Refunds

Overview

Returns and Refunds

Our returns policy lasts 30 days from date of purchase. If it’s been more than 30 days since your purchase, we cannot offer you a refund or exchange. To be eligible for a return, your item(s) must be unused and in the same condition that you received it, and in its original packaging. To complete your return, we require a receipt or proof of purchase. The purchaser is responsible for the cost of any return postage. The purchaser is advised to use a trackable and appropriately insured postage method for the value of the item being returned; we cannot be held responsible for items damaged in return transit, and such items cannot be refunded.

 

If an item is refunded, only the item cost is refunded; the initial shipping cost is not refunded.

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For any queries regarding returns or refunds, please contact: jadetaylorstudio@gmail.com

 

Sale items (if applicable)

Only regular priced items may be refunded, sale items cannot be refunded.

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Returns

To return your product, please contact:  jadetaylorstudio@gmail.com

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Last updated: 17-Apr-2022, 16:00.

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